email: jhaynes..at..haynesworld.net
SAP BASIS ADMINISTRATOR, KEY COMPUTER CONSULTANTS, INC. 08/01 to present
Responsible for the daily operation of both a SAP R/3 landscape and a Business Warehouse landscape (both running on RedHat Advanced server systems). Daily duties include SAP system upgrades and migrations, transport system administration, network wide security analysis, client copies, hardware support and expansion, email server management, spool monitoring, web servers administration, patches and upgrades, support packages, and general maintenance and troubleshooting.
ACCOMPLISHMENTS
Installed SAP R/3 system on a RedHat server months before SAP implemenation team arrived
Managed hardware sizing project
Setup ALE-IDOC links between systems
Upgraded database from SAPDB to MAXDB
Established quarterly upgrade cycles for Service Packs
Adjusted current authorization to match Sarbanes-Oxley requirement
Developed standardized web usage reporting using WebTrends. REDUCED support calls by creating ColdFusion reports (order status, order history). COLDFUSION APPLICATIONS DEVELOPED: shopping cart framework to catch incomplete orders, e-mail generator using in-house FoxPro databases, customer web usage tracking system (developed outside of WebTrends), order tracking report with a link to the UPS site for delivery information. ASP APPLICATIONS DEVELOPED: training scheduling program for classes held at locations across the country, credit card donation verification process for Women Helping Others charitable foundation.
RESPONSIBILITIES
- domain name registrations/renewals - coordination of content delivery
- SSL certificate registrations/renewals - content development for Canadian and WHO Foundation sites
- web site uptime (log monitoring) - web security (assisted in moving all public sites to a DMZ)
- search engine placement - monitoring outgoing e-mail to prevent spamming
SOFTWARE USED/PROGRAMMING
- ColdFusion Studio and Server - FoxPro 2.6 (DOS) and Visual FoxPro 6.0
- Visual Basic - ASP (using VBScript and Javascript)
- IIS 4.0 on NT 4.0
DEVELOPED reporting application in Foxpro 2.6 (for DOS). Updated a collections module written in Visual Foxpro 5.0 (using CODEBOOK 3.0 as an application framework). DECREASED time to generate end-of-month reports by 50 percent through programming changes and applying a server based defragmenter (NT4.0). MANAGED 40 plus users on an NT 4.0 multi-server network which includes a proxy server to the internet via an ISDN line. EVALUATED commercial replacements for current auto loan Notes Receivable database. IMPLEMENTED collections policy changes to a UNIX based phone center dialer. Created an ACCESS 97 based database to generate reports and track investor information. CREATED an executive reporting system (tracking delinquency by customer location and car type) using an activex Crystal Reports control on Internet Information Server 4.0.
DATABASE APPLICATION DEVELOPER/NETWORK ADMINISTRATOR THE VINEYARD,
INC. 04/97 to 06/98
UPDATED EDI conversion program from 3010 to 3040 format. RESOLVED daily network server abends by updating server software and drivers. CONVERTED inventory and production reports from FoxPro 2.0
to Visual FoxPro 3.0. IMPLEMENTED production materials projection report.
NOVELL NETWORK ADMINISTRATOR, GREATER AUSTIN CHAMBER OF COMMERCE 08/95
to 04/97
MAINTAINED membership billing. EDITED outgoing correspondence. IMPLEMENTED internet e-mail gateway. CONVERTED Chamber publications into internet and fax formats. ESTABLISHED informal computer training.
DEVELOPED monthly reconciliation reports that decreased reconciliation time. MANAGED 100 user Novell 3.12 network.
SOLVED technical software and hardware issues. RESOLVED service related problems. Completed PC architecture troubleshooting class. PROMOTED to Major Accounts based on performance during training.
Page 2 – Resume for Joseph P. Haynes
Member, Virginia Mental Health, Mental Retardation, and Substance Abuse Services Board, 1993 SPEARHEADED effort to better express the concerns of the board over a projected $40 million budget cut. INITIATED communication between the state and local boards by reminding other members of upcoming meetings.
University of Dayton; Bachelor of Arts in Political Science, 1989
Northern Virginia Community College, Journalism, 1993
PC Hardware Troubleshooting, Network Cards, Routers, Hubs, Network Mail servers, Fax servers, System Boards, SCSI Cards, Ethernet/Token Ring, Automated Dialers and telephones.
ColdFusion, Dreamweaver, ASP (with VBScript and Javascript), Interdev, Webtrends Enterprise, Visual FoxPro 5.0, FoxPro 2.6, Visual Basic, Access 97 & 2000, PageMaker, Davox, Excel, NT 4.0, IIS Administration, Frontpage.
Reading, race official (SCCA Trans Am, CART Champ Cars, American Le Mans Series),
Sailing, and photography